Gotes d.o.o. (hereinafter referred to as “we”, “us”, “our”, etc.) is the owner of the website dvorana ivana.com (the “Website”). We have created this Privacy Statement to show that we care about the privacy of our users and to inform them about the ways in which personal data is collected and processed on this website.
Please read this Statement carefully to find out how we collect, process, protect or otherwise use your personal data.
Data Protection Officer
Gotes d.o.o is a company registered in the Republic of Croatia. We have appointed a Data Protection Officer so that you can contact him/her with any questions or complaints regarding our privacy policy or the handling of personal data. The name and contact information of our Data Protection Officer are:
Ivančica Sigurin; ivancica.sigurin@gotes.hr
Personal data is any information relating to an identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We collect your personal data only when you voluntarily provide us with such information. We collect data about you when you fill out a form or when you subscribe to our newsletter. You should be aware that non-personal information and data may be collected automatically through our Internet servers or through the use of “cookies”. Click here to read our cookie policy.
Examples of information about your use of the site include: the most visited and most viewed pages and links on our website, the number of completed forms, time spent on the page, the most popular keywords that lead users to our site, your IP address, information collected through cookies, data of your device such as hardware settings, system activity, browser type, etc.
Data processing
We use the information we collect about you for one or more of the following purposes:
- To personalize your user experience (the information we collect helps us better respond to your individual needs);
- To improve our website (we constantly strive to improve our website offerings based on feedback we receive from our visitors);
- To establish a primary channel of communication with you;
- To send you occasional emails (regarding the occasional receipt of news (if you wish), updates, information about similar products or services, etc.)
- Third-party links
- We do not offer or provide third-party services or products on our website.
Protecting your data
To protect the personal information you submit through this website, we use physical, technical and organizational security measures. We continually upgrade and test our security technology. We limit access to your personal information to only those employees who need to know that information to provide you with certain benefits or services. In addition, we educate our employees about the importance of data confidentiality and maintaining the privacy and security of your information.
Data storage and retention period
All data is stored in databases. We keep and protect your personal data for the duration of your business relationship with us. We regularly delete personal data that you have provided to us for business or contact purposes after 12 months from the date you provided it to us.
Rights of individuals
If you would like to know whether we hold and process your personal data, or if you would like to access the personal data we hold about you, please contact us at ivancica.sigurin@gotes.hr.
You may also request information about: the purpose of the data processing, the categories of personal data being processed; who else outside our company has received your personal data from us; what the source of the personal data is (if you have not provided it directly to us); and how long we will keep the data. You have the right to have the personal data we hold corrected if it is inaccurate. You may also, with certain exceptions, request that we erase your data or cease processing it. You may request that we cease using your personal data for direct marketing purposes. In many countries, you have the right to lodge a complaint with a data protection authority if you are dissatisfied with the way we handle your personal data. Where technically feasible, we will, based on your request, send you your personal data or transfer it directly to another controller.
If you submit a request to us to send your personal data toivancica.sigurin@gotes.hr, we will comply with that request free of charge. If we are unable to comply with your request within a reasonable time, we will inform you of the date on which we will comply with your request. If for some reason we are unable to comply with your request, we will send you an explanation of why we were unable to comply with your request.
Personal data breach notification
In the event of a personal data breach, we will notify you and the competent supervisory authority by email within 72 hours of the extent of the breach, the data involved, the potential impact on our services and our planned measures to secure the data and limit any adverse effects on individuals.
We will not send you a breach notification if:
- if there are technical and organizational protection measures (such as encryption) applied to the personal data affected by the personal data breach, which make the data unintelligible to any person not authorized to access it;
- if we have taken subsequent measures to ensure that it is no longer likely to result in a high risk to the rights and freedoms of individuals;
- if this would require a disproportionate effort (in which case we will inform you by means of public media or similar equally effective measures).
Personal data breach means a security breach that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access of personal data transmitted, stored and processed in connection with the provision of our services.
Your consent
By using this website you consent to this privacy policy. In the event of changes to our privacy policy, we will notify you on this page and update the date of the privacy policy change below as follows. This privacy policy was last modified on 01.10.2018.
Right to complain to a competent authority
You can submit a complaint to a supervisory authority at any time regarding our collection and processing of your personal data. In the Republic of Croatia, you can file a complaint with the Personal Data Protection Agency (AZOP)